Assistant Store Manager

Sprouts Farmers Market•Silverdale, WA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes are executed to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The role oversees the entire store in the absence of the Store Manager and drives store sales, team member engagement, and customer advocacy through leadership across people, processes, partners, and performance. The Assistant Store Manager supervises approximately ten people, including Department Managers and Receivers, and develops the store leadership team. The role has P&L ownership, manages inventory, labor, and expenses, maintains safety and food safety compliance, and oversees merchandising, ordering, receiving, stocking, pricing, and store conditions. It exercises independent judgment in supervising team members and makes recommendations on personnel matters that are regularly relied upon by store leadership.

Requirements

  • Be at least 21 years of age.
  • High school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.
  • 1–3 years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Ability to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
  • Ability to push and pull merchandise racks and U-boats, with required force ranging from 80 to 100 pounds.
  • Ability to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
  • Wear task-appropriate PPE, including non-slip, closed-toe shoes, long pants, and gloves (latex and/or cut-resistant).

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model leadership behaviors aligned with Sprouts values and positively shape store culture.
  • Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
  • Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
  • Celebrate store successes and identify and address opportunities for continuous improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and providing training.
  • Communicate expectations, policy changes, initiatives, and product knowledge; provide and receive constructive feedback and direction.
  • Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
  • Manage inventory, labor, and expenses to meet P&L targets as a rate to sales.
  • Maintain compliance with safety and food safety requirements, including Ecolab and PCR audits; identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
  • Ensure federal, state, and company regulations and standards are met or exceeded, including requirements related to labor, health, safety, and sanitation.
  • Drive sales growth and store experience execution by maintaining store conditions, following advertising directives, building top-item knowledge, and executing department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory activities including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as needed.
  • Lead Receivers and maintain backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in accordance with company programs and standards.
  • Verify products are fresh, labeled, and accurately priced; oversee price changes and remain current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.
  • Make recommendations regarding employment decisions, performance management, leadership development, corrective action, and staffing matters.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount for the employee and one other household family member on purchases at Sprouts.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a generous company match.
  • Company-paid life insurance.
  • Contests and appreciation events throughout the year.
  • Performance-based bonus, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees.
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