Assistant Store Manager, Albuquerque
About The Position
The Assistant Store Manager supports the Store Manager in the day-to-day operation of a Sephora store, helping deliver exceptional client experiences while driving sales and profitability. The role leads, coaches, recruits, and develops associates, promotes accountability and continuous learning, and helps build a diverse and inclusive team. It also supports client engagement and loyalty, resolves service concerns, maintains store presentation and compliance, and optimizes inventory and staffing resources. The position is on-site at 6600 Menaul NE, Albuquerque, NM 87110, and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for an entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Coach, inspire, and empower the team to meet performance goals, grow, and remain accountable.
- Attract, hire, and onboard talent while building a diverse and inclusive team.
- Promote ongoing learning through real-time coaching, actionable feedback, and support.
- Conduct performance appraisals and provide mentorship and feedback to support team members’ development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage.
- Disability and life insurance fully covered by Sephora.
- 401(k) with a 4% match.
- Flexible spending account and health savings account programs.
- Student Debt Retirement plan, under which student loan payments qualify to earn Sephora’s 401(k) match.
- Vacation paid time off, sick paid time off, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
- Volunteer and donation matching.
- Employees may also be eligible to earn bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
