Assistant Store Manager

Carter's • Valley Stream, NY

4d

About The Position

As an Assistant Store Manager at Carter’s, you will be a first point of contact for growing families, helping customers discover products for babies and young children and supporting them through important family moments. You will help foster a welcoming and inclusive environment, develop employee skills, and continually learn and teach others about product styles, features, and benefits.

You will support the Store Manager with store operations, team development, customer service, sales-floor workforce management, merchandising, and business results. The role requires at least one year of retail or related management experience and a high school diploma or GED. The position pays $22.00–$28.25 per hour, based on experience and location. Availability may include days, nights, weekends, and holidays, with at least two closing shifts per week.

Requirements

• At least one year of retail or related management experience.
• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficiency with computers and technology, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Responsibilities

• Execute workforce management to maintain a genuine customer focus on the sales floor.
• Welcome customers and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience, and coach others to succeed.
• Analyze business performance and take action to improve results by communicating and driving key performance indicators with the team.
• Build customer loyalty through company-sponsored programs, including credit programs.
• Support the Store Manager in recruiting, hiring, training, developing, and retaining the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdowns, and product placement.
• Reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits
• Mental health benefits
• 30% discount on Carter’s brands
• Referral bonuses
• Tuition-free GED or bachelor’s degree program, or English as a second language learning, through the Advance You program
• Paid time off
• Paid holidays
• Parental leave
• Adoption assistance
• Charitable matching gifts
• Training and development programs
• Professional and personal development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED