Assistant Store Manager

The Buckle, Inc.•Whitehall, PA

7d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, customer service, merchandising, and store operations with leadership responsibilities. The Assistant Manager works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in their absence. The position is a progression from Assistant in Training and includes additional high-level duties. The role includes serving Guests, meeting sales goals, developing Teammates, maintaining visual and merchandising standards, and ensuring the store operates safely and effectively. The Assistant Store Manager assists the Store Manager with supervision and may travel to cover other stores within the district. The position is performed in a retail store setting, where noise is usually moderate.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to operate a motor vehicle and travel, including overnight, as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating by talking or hearing.
Ability to perform the essential functions of the job, with reasonable accommodation where applicable.
Ability to provide and receive feedback, communicate professionally, problem-solve, and maintain positive working relationships.
Ability to understand and apply company policies, procedures, handbooks, and Code of Ethics.

Responsibilities

Provide friendly, engaging Guest service and recommend merchandise based on Guest needs.
Meet personal sales, average sale, and total net sales goals; help the store achieve sales and business-builder goals.
Develop Guest relationships, build a client-based business, and demonstrate product knowledge and showmanship.
Plan sales goals with the Store Manager and communicate sales opportunities and performance.
Recruit, train, coach, motivate, and develop Teammates; assist with staffing and conduct interviews as needed.
Support daily training, orientation, accountability, sales presentations, and leadership development.
Coordinate education and training priorities with the Store Manager and delegate and implement them with the Team.
Own and influence product presentation through zone ownership, visual standards, merchandising, freight processing, and floor and backroom presentation.
Partner with the Store Manager to delegate, demonstrate, and review visual zones and identify merchandising opportunities.
Complete store opening and closing procedures, checklists, and other operational tasks.
Follow loss prevention and security practices, including bag and purse checks, and help prevent or address theft.
Execute and teach POS procedures and follow policies for payments, returns, and exchanges.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors.
Complete new-hire paperwork and tasks in accordance with Human Resources and legal guidelines.
Communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising the store and provide leadership coverage, including covering shifts or other district stores as needed.
Travel, including overnight travel, as required by business needs.
Perform other duties and special projects as assigned.