Assistant Store Manager

The Buckle, Inc.•Humble, TX

28d•Onsite

About The Position

The Assistant Store Manager helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, this role supports sales development, recruiting, merchandising, store operations, and Teammate leadership. The Assistant Manager shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The role includes sales and service work, cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning, as well as higher-level duties beyond those of the Assistant in Training position. The position leads by example in guest service, sales performance, product knowledge, showmanship, and maintaining store standards. It supports Teammate recruiting, training, coaching, and development; oversees visual merchandising and product presentation; and helps coordinate daily operations, planning, inventory tasks, and compliance with company policies. The Assistant Store Manager may work a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to business needs. Travel to and cover other stores within the district may be required, including overnight travel. Relocation may be required; visa sponsorship is not available. The role regularly involves standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasionally required. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Work takes place in a retail store setting with usually moderate noise.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel and cover other stores within the district, including overnight travel as required.
Ability to operate a motor vehicle.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to perform visual tasks requiring close, distance, color, peripheral, and depth vision, and adjustment of focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests; recommend merchandise, anticipate needs, support purchases, and build ongoing Guest relationships.
Achieve personal and store sales goals, use the Sales Presentation Guide, support business builders and Guest loyalty, and plan sales goals with the Store Manager.
Demonstrate product knowledge and showmanship, maintain knowledge of promotions and store policies, and coach Teammates in sales presentation and product education.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, motivate, coach, and develop Teammates; support onboarding, shift orientation, Loss Prevention, sales presentation standards, and other training needs.
Partner with the Store Manager to select and implement education focuses, delegate tasks, support business goals, and track execution and performance.
Own and influence product presentation and zone execution; delegate and review visual zones, uphold visual standards, and communicate merchandising opportunities and solutions.
Maintain a sized, organized, clean, and shoppable sales floor and backroom, and ensure freight is appropriately displayed.
Use planning tools and complete opening and closing checklists; execute and train others on operational procedures.
Monitor security risks and theft, follow Loss Prevention guidelines, and execute and teach Point of Sale procedures and payment, return, and exchange policies.
Complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors; monitor supplies and provide feedback about merchandise handling.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores as business needs require.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies; build effective relationships with Corporate Office departments.
Support the Store Manager in supervising the store, conduct interviews as needed, handle emergencies in the Store Manager’s absence, and perform other assigned duties.