Assistant Store Manager, Milpitas, Mills Store L439

Levi Strauss•Milpitas, CA
•Onsite

About The Position

The Assistant Store Manager supports the Store Manager and/or Associate Store Manager in developing the store team and implementing strategies and operational practices that support brand equity, customer satisfaction, and financial growth. The role helps the store attain Levi’s® Store Iconic status and assumes responsibility for the store when the Store Manager and/or Associate Store Manager is absent. The Assistant Store Manager oversees operational results, including store procedures, payroll management, cash handling, and inventory control. The role helps recruit, train, coach, and retain store staff; supports sales and customer-service goals; maintains visual presentation; and manages minor employee relations issues. This is a full-time position in Milpitas, California. Compensation ranges from $30.70 to $51.15 per hour, depending on experience and qualifications.

Requirements

  • At least 3 years of progressively responsible retail leadership experience.
  • High school diploma or GED.
  • Solid experience and demonstrated skills in supervising, coaching, and training sales associates.
  • Strong retail apparel experience.
  • Strong customer-service orientation and ability to multitask in a fast-paced environment and handle last-minute changes without becoming frustrated.
  • Excellent discretion, judgment, tact, and diplomacy.
  • Demonstrated ability to learn new computer programs quickly.
  • Energetic, positive, and helpful demeanor, with an interest in Levi Strauss & Co.

Responsibilities

  • Support the Store Manager and/or Associate Store Manager in developing the store team and implementing strategies and operational practices.
  • Assume responsibility for the store in the absence of the Store Manager and/or Associate Store Manager.
  • Manage operational results in store procedures, payroll, cash handling, and inventory control.
  • Ensure operational standards are achieved and hold others accountable for meeting them.
  • Assist with hiring, training, and retaining staff who model LS&Co. selling practices, provide authentic customer service, and meet sales goals.
  • Execute store visual presentation in accordance with corporate direction and recommend merchandising adaptations when needed.
  • Recruit and conduct screening interviews for stylist positions and recommend candidates for hire.
  • Participate in onboarding and training new hires on LS&Co. culture, product knowledge, selling practices, and associate responsibilities.
  • Coach and develop staff to strengthen their knowledge and skills and support continued development and growth.
  • Contribute to a positive work environment that encourages retention and talent.
  • Manage minor employee relations issues, including performance management and accountability for following company policies and procedures.

Benefits

  • Full-time employees receive 3 weeks of paid time off during the first year, increasing to 4 or more weeks thereafter.
  • Immediate medical, dental, and vision coverage for full-time employees; free medical premiums with Live.
  • Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
  • 50% employee discount for full-time and part-time employees.
  • 401(k) match of 125% on contributions, up to 6%.
  • Opportunities for advancement across Levi’s, Dockers, and Beyond Yoga.
  • Total rewards package includes competitive pay, incentive plans, paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.
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