Assistant Store Manager - Hourly

Jacksons Companies•Pocatello, ID
•Onsite

About The Position

The Assistant Store Manager supports store operations and works closely with the Store Manager to help ensure the store runs smoothly. The role calls for leadership, communication, and the ability to achieve results in a fast-paced environment. Responsibilities include supporting and supervising employees, providing customer service, maintaining store and foodservice operations, handling sales and deposits, and responding to emergencies when the Store Manager is unavailable. The store operates 24/7, so open availability is required, including nights, weekends, and holidays. The position is located at 1527 Pocatello Creek Rd, Pocatello, Idaho.

Requirements

  • Previous leadership experience, with a proven record of supervising team members in a foodservice or retail environment.
  • At least 3 months of customer service experience.
  • Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
  • Strong commitment to providing exceptional customer service.
  • Excellent communication skills and a friendly, can-do attitude.
  • Ability to foster teamwork and collaboration.
  • Ability to think quickly and react to change.
  • Must be of legal age to sell alcohol and tobacco.
  • Must be able to work around slot machines in Nevada locations.

Nice To Haves

  • Valid driver's license and reliable transportation.

Responsibilities

  • Provide courteous customer service by greeting and thanking customers.
  • Assist with training, mentoring, supervising, and leading employees.
  • Interpret and enforce company policies and procedures with the team.
  • Suggest purchases to customers and promote store specials.
  • Ensure proper sanitation and food handling, preparation, storage, and disposal procedures.
  • Maintain interior and exterior cleanliness, including the store, islands, pumps, and carwash where applicable; keep supplies stocked and store outs to a minimum.
  • Restock shelves, displays, and coolers, and transfer products as needed.
  • Clean and stock the fast-food area and its equipment as needed.
  • Follow the Safety Manual, report accidents and incidents to the manager promptly, and gather pertinent information about customer and employee incidents or accidents.
  • Work weekends and other shifts, and remain available to work any shift.
  • Manage foodservice and beverage programs to maximize sales and minimize loss.
  • Enter sales in the register at the time of sale and make safe drops according to company policy.
  • Prepare daily deposits on weekends and when covering for the manager.
  • Prepare weekly supplier product orders as needed.
  • Respond to emergencies when the Store Manager is unavailable.
  • Operate the cash register and other store equipment as needed.
  • Prepare cashier checkouts and report accurately according to policy.
  • Perform other duties as assigned.

Benefits

  • Same Day Pay
  • Fuel discount of $0.20 per gallon, up to 100 gallons
  • 15% employee discount on most merchandise
  • Profit-sharing bonus paid twice a year
  • Opportunities for advancement and promotion from within
  • Medical, dental, and vision benefits for full-time employees
  • Paid time off for full-time employees
  • 401(k) with company match
  • Performance-based raises
  • Tuition reimbursement of up to $5,250 per year
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