Assistant Store Manager

The Buckle, Inc.•Metairie, LA

28d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The Assistant Store Manager helps develop sales, recruit Teammates, and provide leadership; shares responsibility for training and motivating Teammates; and acts as Store Manager in the Store Manager’s absence. The position also includes higher-level duties beyond those of the Assistant in Training role. The role delivers Guest service and supports sales goals, Teammate recruiting and development, visual merchandising, store operations, and leadership. The Assistant Store Manager helps plan sales goals, coach Teammates, maintain visual standards and inventory presentation, execute operational and loss-prevention procedures, and address emergencies when the Store Manager is absent. The role assists the Store Manager in supervising and may travel to cover other stores within the district as business needs require. The position is based in a retail store setting with usually moderate noise. Scheduling is flexible based on store and business needs and may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. Relocation may be required. The role involves regular standing, walking, reaching, handling objects, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting; and lifting and maneuvering up to 50 pounds throughout the store and backroom. Operating a motor vehicle and travel, including overnight travel, may be required.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Ability to operate a motor vehicle and travel, including overnight travel, as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Ability to execute and teach point-of-sale procedures, opening and closing checklists, and store operational procedures.
No visa sponsorship is available.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, recommend merchandise, and help create a wardrobing experience.
Meet personal sales goals and support store sales performance, Guest loyalty, business builders, and sales presentations.
Build Guest relationships, recognize Guest levels, and share product, sales, promotion, payment, exchange, and security knowledge.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Identify recruiting opportunities and assist the Store Manager with staffing and daily interviews as needed.
Train, coach, motivate, and develop Teammates in sales, loss prevention, accountability, shift orientation, leadership, and non-sales positions.
Maintain a positive floor culture and model professional dress, showmanship, and customer service.
Coordinate department actions, education focus, training needs, and daily tasks; use performance tracking and delegation tools.
Own and influence product presentation through zone ownership, merchandising projects, store tours, visual standards, and freight-to-floor execution.
Keep the sales floor and backroom appropriately organized, sized, stocked, and shoppable.
Use opening and closing checklists and complete markdowns, pulls, inbound and outbound freight, recalls, and returns to vendors.
Follow point-of-sale, payment, return, exchange, loss-prevention, security, and company policy procedures; recognize and respond to security risks and theft.
Maintain store cleanliness and adequate supply inventory, and communicate merchandise handling concerns and policy or personnel concerns to appropriate leaders.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Support planning across weekly, monthly, and yearly periods, and establish effective communication with Corporate Office departments.
Assist the Store Manager in supervising and act as Store Manager in their absence, including handling emergencies in accordance with company guidelines.
Travel to and cover other district stores as needed and perform special projects or other assigned duties.