Assistant Store Manager

Rawlings Sporting Goods Company • Allen, TX

7d • Onsite

About The Position

The Assistant Store Manager will co-lead the opening of the Rawlings Brand Store and establish processes that support an outstanding customer and Sales Associate experience. The role identifies potential operational, associate, and customer issues and initiates solutions centered on associates and customers. The Assistant Store Manager is accountable for ensuring day-to-day store guidelines are followed, including safety, customer service, loss prevention, and cash handling policies and procedures.

The role leads, motivates, engages, develops, and coaches associates to achieve sales, margin, and customer service goals; supports recruiting, interviewing, and hiring hourly associates; and ensures merchandising presentation meets Rawlings standards. The position also requires product expertise, continual improvement, and appropriate counseling or corrective action when associates do not meet performance standards. Other duties may be assigned.

Requirements

• High school diploma required.
• At least 3 years of retail leadership experience required.
• Exceptional interpersonal and communication skills.
• Passion for leading and developing others.
• Drive to exceed expectations.
• Initiative to seek business and people growth opportunities.
• Strong analytical skills.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Flexible availability, including weekends, nights, and holidays.

Nice To Haves

• Bachelor’s degree preferred.
• Sporting goods experience strongly preferred.

Responsibilities

• Lead associates in providing exceptional customer service.
• Motivate and inspire associates to exceed sales, margin, and customer service goals.
• Engage associates in challenging current performance and initiating continual improvement.
• Use the Rawlings Learning Platform and work with associates to develop product expertise and leadership skills.
• Mentor associates to become product specialists, sales experts, and future leaders.
• Drive results through people development.
• Ensure merchandising presentation meets Rawlings standards.
• Participate in recruiting, interviewing, and hiring hourly associates.
• Recognize associate successes and coach coworkers for continual improvement.
• Issue appropriate counseling and corrective action to associates who fail to meet performance standards.
• Ensure compliance with safety, loss prevention, and cash handling guidelines and procedures.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision plans.
• Company-paid life and disability insurance.
• Paid parental leave.
• Employee Assistance Program.
• 401(k), immediately fully vested, with company match.
• Paid time off.
• Paid holidays.
• Opportunities for advancement.
• Employee discount program.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED