Assistant Store Manager

Family Dollar•DeWitt, AR

5d•Onsite

About The Position

The Assistant Store Manager supports store operations, customer service, and team development. The role assists the Store Manager with supervising, training, and developing Store Associates; maintaining store standards; and ensuring a positive, safe, and respectful environment for customers and employees. The position may also require providing background information to obtain local licenses for stores selling alcohol and/or tobacco; failure to comply with or qualify for a required license may result in demotion or separation from employment.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Strong customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Comply with local requirements for any required alcohol or tobacco sales license.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information when required by the local jurisdiction for licenses to sell alcoholic beverages or tobacco products.