Assistant Store Manager

Primark•New York, NY

3d•$79,040 - $107,120

About The Position

The Assistant Store Manager supports the Store Manager, deputizing when required, in managing daily store operations and delivering an excellent customer experience. The role focuses on maximizing sales, maintaining store standards, motivating the team, and achieving sales targets by exceeding customer expectations and delivering Primark’s value proposition. The Assistant Store Manager also helps manage inventory and move product in response to customer demand, using commercial awareness of trends and merchandise ordering to drive sales. The role carries accountability for shaping the store, developing the team, and supporting business performance.

Requirements

At least 4 years of prior retail leadership experience in a fast-paced, high-volume environment.
Experience as a Store Manager or Assistant Store Manager is typical for successful candidates.
Excellent leadership and people-management skills, including experience developing high-performing teams and future leaders.
Commercial acumen and the ability to analyze reports and guide teams to improve commercial performance.
Ability to engage and influence stakeholders and motivate and inspire a team as a role model.
Experience delivering excellent customer service and store standards by developing others, setting and communicating expectations, and encouraging, motivating, and celebrating success.
Strong planning and organizational skills and the ability to work to agreed timescales.
Experience managing or supporting resourcing planning and scheduling.
Key Holder experience, including availability for emergency call outs and securing property, cash, and stock.
Experience maintaining a safe and efficient workplace in line with EHS and operational policies and procedures.
Ability to communicate effectively and efficiently in English, orally and in writing, as needed for instruction, coaching, corrective action, safety and emergency communications, customer service, team leadership, and monitoring employee performance.

Responsibilities

Support the Store Manager in managing daily store operations and deputize when required.
Ensure customers have an excellent experience and deliver high standards of customer service.
Maximize sales and achieve store targets while maintaining store standards.
Motivate, develop, and lead the team, including developing future leaders.
Manage inventory and move product in line with customer demand.
Use commercial awareness of trends and merchandise ordering to drive sales.
Analyze reports and guide teams to improve commercial performance.
Plan and support resourcing and scheduling to agreed timescales.
As a Key Holder, secure the property, cash, and stock, and be available for emergency call outs.
Maintain a safe and efficient workplace in accordance with EHS and operational policies and procedures.