Assistant Store Manager

Brazos Mall•Lake Jackson, TX
•Onsite

About The Position

The Assistant Store Manager’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role works directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. The Assistant Store Manager shares responsibility for training and motivating Teammates and acts as the Store Manager in their absence. The position also performs sales, merchandising, and operational tasks such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The role supports sales and guest service throughout the store, including the sales floor, fitting rooms, and register area. It helps develop a client-based business, achieve sales goals, build Guest relationships and loyalty, and coach Teammates in product knowledge, showmanship, and service. The Assistant Store Manager also contributes to recruiting, training, development, scheduling, visual merchandising, inventory and freight processes, loss prevention, store standards, and day-to-day operations. The position assists the Store Manager in supervising the store and may handle emergencies in the Store Manager’s absence. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, as well as travel to cover other stores within the district when business needs require. Relocation may be required. The role is based in a retail store setting and involves regular standing, walking, handling merchandise, and lifting or maneuvering up to 50 pounds.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to travel and cover other stores within the district, including overnight travel as required.
  • Ability to operate a motor vehicle.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the physical activities described, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching, crawling, and occasionally sitting.
  • Ability to provide leadership, coach and train Teammates, give and receive feedback, problem-solve, and maintain professional relationships.
  • Ability to execute sales, merchandising, visual standards, store operations, point-of-sale, and loss-prevention procedures.

Responsibilities

  • Provide friendly, engaging, and knowledgeable service to Guests; answer questions, recommend merchandise, and help fulfill Guest needs.
  • Demonstrate product knowledge and sales showmanship, build Guest relationships, and support Guest loyalty and client-based business.
  • Achieve personal sales and business-builder goals and partner with the Store Manager to plan and support store sales goals.
  • Coach, motivate, train, and develop Teammates in customer service, sales presentations, product education, denim showmanship, store policies, and assigned tasks.
  • Support recruiting and staffing, including identifying candidates, assisting with interviews, and maintaining contact with prospective talent.
  • Assist with daily setup, training, performance tracking, department actions, and delegation of work to Teammates.
  • Own and influence visual merchandising zones; assign projects, uphold visual standards, review execution, and communicate merchandising opportunities to the Store Manager.
  • Maintain a clean, organized, and shoppable store; ensure merchandise is sized and displayed appropriately and freight is processed and presented effectively.
  • Execute and teach point-of-sale procedures, opening and closing checklists, markdowns, pulls, freight handling, recalls, and returns to vendors.
  • Follow loss prevention, security, payment, return, exchange, and company policy procedures; identify and communicate concerns or violations appropriately.
  • Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to other district stores when required.
  • Assist the Store Manager in supervising the store, handling emergencies in their absence, and communicating with corporate departments.
  • Complete new-hire paperwork and tasks promptly and accurately in accordance with Human Resources guidelines and legal policies.
  • Perform other duties and special projects as assigned.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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