Assistant Store Manager
About The Position
The Assistant Store Manager at TOMMY HILFIGER supports the Store Manager in delivering an exceptional customer experience, overseeing store operations, driving performance, and maintaining a motivated team. The role executes business strategies, drives daily sales goals, and fosters an inclusive team environment while upholding the brand’s standards. The Assistant Manager serves as a key holder and leader on duty, leading opening and closing procedures, managing day-to-day performance, coaching associates, and supporting store operations. The position also involves engaging with customers, promoting campaigns and product launches, processing inventory, restocking merchandise, and cashiering.
Requirements
- Friendliness, organization, and excellent time-management skills.
- Strong leadership presence and ability to lead by example, manage challenges, resolve issues proactively, and keep daily operations running smoothly.
- Energy and enthusiasm for the brand’s goals and values.
- Previous experience as a retail Assistant Manager or in a similar leadership role with key holder responsibilities.
- Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds.
Responsibilities
- Deliver a warm, helpful customer experience that encourages sales and builds brand loyalty.
- Lead store operations as a key holder and leader on duty, including opening and closing procedures.
- Manage day-to-day performance and coach associates.
- Support the brand in delivering an exceptional store experience.
- Promote current brand campaigns, product launches, and the brand vision to customers.
- Work on the sales floor, including processing new inventory, restocking shelves, and cashiering.
- Execute business strategies and drive daily sales goals.
- Foster a motivating and inclusive team environment.
Benefits
- Competitive pay.
- Brand discount of up to 75%.
- Training and career development.
- Retirement Savings Plan.
- Medical, vision, dental, life, and disability insurance.
- 401(k) contribution.
- Company-paid holidays and paid time off.
- Flexible work schedules and seasonal hours.
- Wellbeing tools and programs.
- Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care.
- Education assistance, including tuition reimbursement.
- Associate discount at company outlets and e-commerce sites.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
