Assistant Store Manager, Dallas

Hill House Home•Dallas, TX

5d•Onsite

About The Position

Hill House is seeking an Assistant Store Manager to help lead the retail team at our NorthPark Center store and become a pivotal part of our Hill House family. In this role, you'll serve not only as a brand ambassador but also as a key player in building relationships, both internally and externally, to cultivate an unparalleled service culture while coaching and mentoring a passionate team of associates. We are looking for a warm, professional, and dynamic leader to drive our store's sales performance and ensure operational excellence, leading the store’s daily operations, including inventory management and reporting.

Requirements

A minimum of 5 years of sales management experience in the retail industry
Experience performing in a fast-paced environment with fastidious attention to detail.
A leader with a proven ability to drive sales and deliver exceptional client experiences.
Strong business acumen, with the ability to analyze data and trends to make informed decisions.
Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth
High degree of flexibility and initiative
Embraces a culture of learning and advocacy
Has lived experiences with people from different backgrounds and diverse teams
Flexibility to work retail hours, including evenings, weekends, and holidays.

Nice To Haves

a bachelor's degree preferred

Responsibilities

Lead by example on the sales floor, playing an active role in engaging with clients, ensuring the highest level of service is provided and client experience goals are met.
Analyze store performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.
Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.
Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and merchandising standards to meet brand standards continually.
Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.