Assistant Manager (Dallas Region)

Capstone Careers•Amarillo, TX

1d•Onsite

About The Position

The Assistant Manager supports the financial and operational functions of the apartment community. Responsibilities include collecting and posting rent, fees, and other payments; preparing bank deposits and monthly closeout reports; processing invoices and payables; and maintaining accurate transactions and records in property management software. The role reviews resident files and accounting records for unpaid or late fees, communicates with residents about outstanding balances, follows procedures for collecting delinquencies, and enforces lease terms. It also handles vendor invoices, resident evictions and move-outs, and resident questions and service concerns in accordance with company procedures and applicable legal requirements. In the Community Manager’s absence, the Assistant Manager acts as the on-site supervisor, organizing and delegating work, coordinating maintenance and make-ready tasks, and overseeing compliant community operations. The role also supports leasing by showing apartments, following up with prospects, processing applications, and preparing lease and move-in documents. Capstone Management offers competitive pay for the market and benefits including medical, dental, vision, 401(k), vacation, sick, and personal time off. Employment is contingent on satisfactory criminal history and drug screening results.

Requirements

High school education or equivalent.
Strong math skills.
Valid driver’s license.
Satisfactory criminal history check and drug screen as a condition of continued employment.

Nice To Haves

Bilingual ability.

Responsibilities

Collect and post rent, fees, and other payments; prepare daily bank deposits and monthly closeout reports; and process invoices and payables.
Use property management software to enter transactions accurately and complete updates and backups that maintain system integrity.
Review resident files and accounting records for unpaid or late fees, communicate with residents about balances, collect delinquencies, and enforce lease terms.
Review vendor, contractor, and service provider invoices; reconcile charges against work performed or products purchased; obtain Community Manager approval; code expenses; and coordinate related communications.
Follow company eviction procedures, including notice requirements, evictions, and representing the community in court hearings and eviction proceedings as required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and lease cancellation fees, and completing dispositions in accordance with procedures and legal requirements.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate action to resolve service issues.
Act as the on-site supervisor when the Community Manager is absent; organize and delegate daily work, coordinate maintenance and make-ready tasks, and manage community operations in compliance with company policies and practices.
Support leasing by showing apartments to prospects, following up, processing applications, and preparing leases and move-in documents.
Promote a positive image of the apartment community and management company.