Make-Ready (Dallas Region)

CAPSTONE REAL ESTATE SERVICES, INC.•Dallas, TX

About The Position

The Make-Ready employee completes repairs and improvements to apartment homes before resident move-in, following the community’s make-ready checklist. The role also performs touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager, and helps maintain grounds, common areas, and amenities through cleaning, pressure-washing, trash removal, and painting curbs and signage as needed. The employee supports cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly. They complete checklists and other required maintenance documentation promptly, follow safety and risk-management policies, participate in safety meetings and required training, and report accidents and incidents. The role also requires respectful resident service, responsive handling of maintenance questions and complaints, and efficient completion of assigned work orders. The employee is expected to promote a positive image of the apartment community and management company. Employment is contingent on satisfactory criminal-history and drug-screen results. Capstone states that it generally does not employ individuals with specified criminal convictions or undisclosed criminal history, and does not employ individuals who test positive for illegal drug use or alcohol abuse.

Requirements

Prior make-ready experience.
Other qualifications may be required.

Responsibilities

Complete repairs and improvements to apartment homes before resident move-in according to the community’s make-ready checklist.
Caulk and seal areas around windows, sinks, toilets, bathtubs, and showers as needed.
Inspect sheetrock for damage and repair or replace it as needed.
Perform touch-up painting in vacant and occupied units as directed by the Service Supervisor or Community Manager.
Help maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, conserving materials and supplies, and using tools and equipment correctly.
Complete make-ready checklists and other required maintenance documentation promptly.
Follow safety and risk-management policies, participate in routine safety meetings and required training, and report accidents and incidents promptly and accurately.
Treat residents and others respectfully, answer resident questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
Promote a positive image of the apartment community and management company.