Assistant Store Manager, Charleston, SC (full-time)

Michael Kors Stores California•North Charleston, SC

About The Position

Michael Kors is seeking a stylish, fashion-forward leader with a drive to achieve results and a passion for customer engagement. The Assistant Store Manager works alongside a team focused on the client experience and building lasting relationships. This role helps drive business, motivate the team, and execute day-to-day business and operational processes while fostering a fun, inspiring, and rewarding environment with opportunities for development and growth. The role requires delivering an elevated customer experience, leading operational duties, coaching team members on trends and selling techniques, building client relationships, and driving omnichannel sales. The position is based in Charleston, South Carolina, and requires scheduling flexibility, including weekends, holidays, and high-traffic retail days.

Requirements

  • At least 3 years of relevant retail management experience.
  • Proficiency in reading, speaking, and writing in English.
  • Authorization to work for any employer in the United States; the company is unable to sponsor or take over sponsorship of an employment visa.
  • Ability to meet store scheduling and availability expectations, including a flexible schedule and work on weekends, holidays, and high-traffic sales days.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to lift and carry up to 30 pounds.
  • Ability to reach overhead, bend, kneel, and stoop.
  • Ability to handle merchandise and operate point-of-sale equipment.
  • Ability to visually assess merchandise and customer needs.
  • Ability to communicate clearly with customers and team members in written and verbal formats.
  • Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

  • Ability to mentor others and continue developing personal leadership qualities.
  • Energetic, motivated, and engaging; a brand ambassador with a love for fashion.
  • Knowledge of clienteling and the ability to build lasting customer relationships.
  • Strong customer-service focus and passion for selling, styling, and fashion.
  • Technological savvy and an entrepreneurial spirit.

Responsibilities

  • Drive results by delivering an elevated customer experience.
  • Lead and execute key opening and closing duties and operational tasks.
  • Demonstrate flexibility and a desire for individual growth in a fast-paced store environment.
  • Foster customer relationships by developing and coaching the team on current trends, styling, and selling techniques.
  • Ensure the highest level of customer service while demonstrating leadership and multitasking capabilities.
  • Build a client book by establishing client relationships to drive additional traffic and client engagement.
  • Drive omnichannel sales by utilizing available tools and technology.

Benefits

  • Generous personal and vacation days
  • Internal mobility across brands
  • Cross-brand discount
  • Exclusive employee sales
  • Paid parental leave
  • 401(k) match
  • Clothing allowance
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