Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in daily retail operations, driving sales, delivering exceptional customer service, and improving operational efficiency to achieve store performance goals. The role partners with the Store Manager on all aspects of store operations, including merchandising, product launches, sales objectives, and ensuring customers have an excellent experience with AT&T products and services. It also includes outreach and promotional activities, including off-site events as needed. The Assistant Store Manager coaches and develops a team of retail sales consultants to help them meet sales and service goals. AT&T provides paid training to support leadership success. This is a full-time, onsite role at the designated San Francisco work location, five days per week. No relocation is offered.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Professional expertise in solving problems and analyzing issues.
- Initiative and a results-oriented approach.
Responsibilities
- Support the Store Manager with daily store operations and achievement of store performance goals.
- Drive sales, provide exceptional customer service, and optimize operational efficiency.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives and ensure customers have an extraordinary experience with AT&T products and services.
- Conduct outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Champion change, collaborate with stakeholders on initiatives beyond store walls, and promote high performance and teamwork.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require; it is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal benefits
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
