Assistant Store Manager - Gerstner Memorial, Lake Charles, LA
About The Position
The Assistant Store Manager assists the Store Manager with the daily operations of a retail store, supporting maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role supports store staffing, performance management, budget and shrink goals, operational compliance, safety, and business standards. The position may require work across multiple stores in the assigned district. The standard work week does not exceed 40 hours, and the schedule is flexible to include days, nights, weekends, and holidays.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent English-language communication skills for communicating with management, associates, and customers.
- Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Ability to maintain a high degree of professionalism.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven, with critical and creative thinking skills and project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to gain commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies and support achievement of shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold company customer service standards and provide a friendly environment for customers.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
