Assistant Store Manager

Boston Scally•Boston, MA

26d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading Boston Scally Company’s Waltham retail location and delivering an authentic, high-energy customer experience. This hands-on leadership role focuses on sales, team development, and daily operations. The Assistant Store Manager represents the brand and helps foster a welcoming, community-driven environment where customers feel connected to Boston Scally. The role also offers the opportunity to contribute to a growing brand, shape the in-store experience, and build strong retail operations.

Requirements

1–3 years of retail experience.
Strong organizational skills and attention to detail.
Excellent communication skills and the ability to represent the brand authentically.
Ability to multitask and adapt in a fast-paced retail environment.
Passion for streetwear, fashion, and brand storytelling.
Appreciation for Boston culture and the Boston Scally brand.
Ability to stand and move for extended periods during shifts.
Ability to lift and carry up to 25 lbs.
Ability to work on the sales floor and in stockroom environments.
Availability to work evenings, weekends, and peak retail periods.

Nice To Haves

Leadership or keyholder experience.
Bachelor’s degree or equivalent experience.

Responsibilities

Lead by example on the sales floor and deliver exceptional, engaging customer service.
Build strong customer relationships and foster a sense of community.
Act as a brand ambassador by wearing, promoting, and educating customers about products.
Support sales, conversion, and productivity goals.
Support daily store operations and assume leadership responsibilities when the Store Manager is absent.
Maintain a clean, organized, and visually compelling store environment.
Assist with scheduling, store coverage, and operational readiness.
Ensure compliance with company policies and procedures.
Execute visual merchandising and floor sets aligned with brand storytelling.
Assist with inventory management, including receiving, restocking, and organization.
Participate in cycle counts, physical inventory, and reconciliations.
Support hiring, onboarding, training, and coaching of store associates.
Help create a positive, collaborative, and performance-driven team culture.
Provide feedback and insights to improve team effectiveness and store performance.
Monitor sales trends and product performance and share insights with leadership.
Stay informed about local market trends, competitors, and community opportunities.
Partner with E-Commerce, Marketing, and Customer Experience teams to support a seamless omnichannel experience.