Retail Assistant Store Manager - Columbiana Centre

Lovisa•Columbia, SC
•$19 - $21

About The Position

The Assistant Store Manager supports the Store Manager in leading the retail team, delivering exceptional customer experiences, managing daily store operations, and achieving business goals. The role involves developing team members, driving sales, overseeing merchandise and inventory processes, maintaining store standards, supporting administrative duties, and ensuring compliance with company policies. The Assistant Store Manager is expected to represent the brand in the store and community and stay current with fashion trends and product knowledge.

Requirements

  • At least 2 years of retail management experience.
  • Strong problem-solving and decision-making abilities.
  • Excellent interpersonal and communication skills.
  • Demonstrated leadership capabilities.
  • Passion for retail and fashion.
  • Ability to work in a fast-paced environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Physical ability to stand, lift, and move merchandise.
  • Ability to embody company values and culture.
  • Ability to maintain a professional appearance and attitude.
  • Ability to stay current with fashion trends and product knowledge.

Responsibilities

  • Support the Store Manager in training, coaching, and developing store associates.
  • Foster effective communication across all team members.
  • Lead by example in providing outstanding customer service.
  • Assist in recruiting, hiring, and onboarding new team members.
  • Drive sales performance through team motivation and leadership.
  • Execute operational procedures, including opening and closing protocols.
  • Manage inventory control and stockroom organization.
  • Oversee accurate processing of shipments and merchandise flow.
  • Monitor and maintain shrink prevention measures.
  • Ensure the store meets visual merchandising standards.
  • Create an engaging shopping environment.
  • Resolve customer concerns professionally and efficiently.
  • Maintain store appearance and cleanliness.
  • Lead the team in delivering personalized service.
  • Support payroll management and scheduling.
  • Maintain accurate financial records and reports.
  • Ensure compliance with company policies and procedures.
  • Assist with loss prevention initiatives.
  • Act as a brand ambassador in-store and in the community.
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