Assistant Store Manager

Sprouts Farmers Market•Lancaster, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and helps deliver positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes are executed to drive sales and efficiency. The Assistant Store Manager motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They oversee the entire store in the Store Manager’s absence and drive sales, team member engagement, and customer advocacy through leadership across people, processes, partners, and performance. The Assistant Store Manager leads and develops Department Managers, Receivers, and other assigned team members; oversees store operations, inventory, labor, expenses, merchandising, and customer experience; and ensures compliance with applicable company and government standards. The position exercises independent judgment in supervising team members and makes recommendations on employment decisions and performance matters. The role includes physical work such as lifting, pushing and pulling merchandise, standing and walking, and using store equipment.

Requirements

Be at least 21 years of age.
High school diploma or equivalent.
One to three years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Have and maintain Food Safety certification.
Ability to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
Ability to push and pull racks and U-boats of merchandise throughout a typical day, with required force ranging from 80 to 100 pounds.
Ability to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to upper levels, and transfer items horizontally.
Wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and gloves, including latex and/or cut-resistant gloves as applicable.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

Model Sprouts values and leadership behaviors to positively shape store culture.
Develop, motivate, and engage the store leadership team and team members to deliver an exceptional customer experience.
Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
Celebrate store successes and identify and address opportunities for continual improvement.
Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
Communicate expectations, policy changes, new initiatives, and product knowledge; provide and receive constructive feedback and direction.
Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
Manage inventory, labor, and expenses to meet targets as a rate to sales.
Maintain compliance with safety and food safety requirements, including Ecolab and PCR audit standards; identify and address safety, security, and loss-prevention concerns with the BPS team.
Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation, maintaining a safe and clean work environment.
Drive sales growth and store experience execution by meeting Educate and Enrich standards, including 8+ store conditions, ad directives, top item knowledge, and department schematics.
Maintain top-item in-stock conditions through fresh item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as appropriate.
Lead Receivers and maintain backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays in accordance with company programs and standards.
Verify that products are fresh, labeled, and priced accurately; oversee price changes and keep up to date on sale prices.
Exercise independent judgment in supervising Department Managers and assigned team members, including directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.
Provide recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters that store leadership regularly relies on.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases at Sprouts for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a generous company match.
Company-paid life insurance.
Contests and appreciation events with prizes, food, and fun.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.