Assistant Store Manager

The TJX Companies, Inc.•Seekonk, MA
•$56,577 - $77,762•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps the team deliver positive customer experiences in a fast-paced retail environment. Responsibilities span sales and expense management; merchandising; backroom, frontline, and cash-office operations; customer service; markdowns; scheduling; shipping and receiving; and efforts to minimize shrink and damages. The Assistant Store Manager recruits, trains, develops, mentors, and supports Associates, and helps communicate and implement store plans, targets, company initiatives, and changes. The position also contributes to succession planning, coordinates loss-prevention and operational programs, and improves store layout and efficiency. This position is bonus and overtime eligible. Starting pay is $22.70–$31.20 per hour, approximately $56,576.57–$77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

  • Support store performance by managing sales results, expenses, and key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Help minimize shrink and damages.
  • Attract, recruit, train, and develop Associates, serving as a mentor and role model and fostering a supportive environment.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer-service targets.
  • Coordinate loss-prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Overtime eligibility
  • Bonus eligibility
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