Assistant Store Manager

TJX•Streamwood, IL
•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps deliver positive customer experiences and operates in a fast-paced retail setting. Responsibilities span sales and expense management, merchandising, backroom and frontline operations, cash office, customer service, markdowns, scheduling, shipping, receiving, and loss prevention. The Assistant Store Manager also recruits, trains, develops, and mentors Associates; communicates and implements company initiatives and action plans; contributes to succession planning; and coordinates operational and loss-prevention programs to improve store layout and efficiency.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills, with the ability to influence, provide effective feedback, and mentor others.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

  • Support sales results, manage expenses, and oversee key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and serve as a role model, fostering a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss-prevention and operational programs and improve store layout and efficiency.

Benefits

  • Associate discount, including for eligible family members.
  • 401(k) match.
  • Medical, dental, and vision insurance.
  • Health savings account (HSA) and health care flexible spending account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation program.
  • Child care and cell phone discounts.
  • Pet insurance and legal insurance.
  • Credit union access.
  • Referral bonuses.
  • Competitive salary and benefits package.
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