About The Position

The Assistant Store Manager assists the Store Manager with maintaining daily focus on individual and team members’ achievement of standards to attain sales and profit projections. The role contributes to an atmosphere of total customer satisfaction, develops team members’ skills and product knowledge through training and evaluation, and supports recruiting and selection of team members. The Assistant Store Manager also follows and enforces Company policies and procedures and performs other operational and strategic duties. Zales offers training in sales techniques, product knowledge, and skills to support career development. The company describes its values as integrity, diversity, teamwork, and opportunities for advancement, with a promotion-from-within philosophy.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team members’ standards achievement and sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Participate in recruiting and selecting team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid vacation and paid holidays for full-time team members
  • Tuition reimbursement and DCA courses based on position
  • Training and career-development programs
  • Merchandise discounts
  • Incentive trips and contests
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