About The Position

Zales is hiring seasonal, part-time, and full-time team members to help customers celebrate life and express love. As a member of the Sales Team, the Sales Associate / Jewelry Consultant provides a superior experience to customers by understanding their needs, presenting merchandise, explaining product features and benefits, and sharing information about extended service plans and financing options. The role is responsible for meeting individual and team sales goals. Zales, part of Signet Jewelers, describes itself as a purpose-driven company and an equal opportunity employer committed to inclusion and diversity, integrity, teamwork, and advancement through its promote-from-within philosophy.

Requirements

  • Desire to help customers celebrate special moments in their lives.
  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide a superior customer experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development, including Associate Training System, Management Training System, and District Manager in Training.
  • Merchandise discounts.
  • Incentive trips and contests.
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