About The Position

Zales is seeking an Assistant Store Manager to assist the Store Manager with day-to-day store performance and team development. The role focuses on helping the team achieve individual and shared standards, sales goals, and profit projections while contributing to an atmosphere of total customer satisfaction. The Assistant Store Manager trains and evaluates team members, develops their skills and product knowledge, and participates in recruiting and selection. The role also follows and enforces company policies and procedures and performs other operational and strategic duties. Zales provides training in sales techniques, product knowledge, and job skills, with opportunities for career advancement and promotion from within.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining daily focus on individual and team standards achievement and sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Participate in recruiting and selecting team members.
  • Follow and enforce company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay of $16.50–$21.00 plus commission on sales; final pay rate is based on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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