Assistant Store Manager - Liberty
About The Position
Youngstown Area Goodwill Industries, Inc. is seeking a full-time Assistant Store Manager to support the daily operations of its Liberty Goodwill store. The role involves helping lead the team, drive sales, and provide an exceptional customer experience. The position typically works 40 hours per week, with flexible hours based on store needs. The store operates Monday–Saturday, 9 AM–8 PM, and Sunday, 12 PM–5 PM. Availability for weekends, evenings, and occasional holidays as scheduled is required. The organization welcomes applicants from diverse backgrounds, including people with barriers to employment, veterans, people with disabilities, and those seeking a fresh start. Training and support are provided. Applicants may apply in person at the Liberty store or online, and should bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer.
Requirements
- Proven leadership and supervisory experience in a retail or customer service environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to lift up to 25 pounds and stand for extended periods.
- Reliable, with a strong commitment to punctuality and consistent attendance.
- No criminal background incompatible with a retail environment; a background check is required.
- Proficiency in basic math, cash handling, and inventory management.
- Strong organizational skills and attention to detail.
- Availability to work weekends, evenings, and occasional holidays as scheduled.
Nice To Haves
- Previous retail management experience is preferred but not required.
Responsibilities
- Assist the Store Manager with store operations, including sales, customer service, and inventory management.
- Supervise, train, and motivate staff to meet performance goals and service standards.
- Keep the store clean, organized, and visually appealing.
- Handle customer inquiries, complaints, and escalations professionally.
- Monitor cash-handling procedures and transaction accuracy.
- Support scheduling, payroll, and other administrative tasks.
- Work with the Store Manager to implement sales strategies and meet financial targets.
- Ensure compliance with Goodwill policies, safety standards, and operational procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
