Assistant Store Manager

J.Jill • Annapolis, MD

3d

About The Position

J.Jill is seeking a passionate, customer-focused, results-driven Assistant Store Manager to support the overall success of the store. The role involves building customer and community relationships, inspiring and developing a high-performing team, and helping drive profitable store performance while delivering a meaningful, authentic customer experience. The Assistant Store Manager supports the Store Manager and contributes to daily operations, inventory management, floor sets, and visual merchandising. The position also requires adapting communication to different organizational audiences and taking ownership of assigned responsibilities.

Requirements

• At least 1 year of experience in a leadership role.
• Ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Excellent communication skills and ability to manage ambiguity with confidence.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to meet the physical requirements of the role, including extensive standing and walking; reaching, bending, pushing, pulling, and maneuvering around the store; hanging and folding merchandise; climbing ladders; operating POS registers and company mobile devices; occasionally operating a trash compactor and using a hand truck; and lifting and carrying up to 30 pounds, including team lifting.

Nice To Haves

• 2 or more years of Women's Specialty Retail experience.
• Passion for fashion, styling, and merchandising.

Responsibilities

• Model genuine customer interactions, build and maintain strong customer relationships, and support community engagement initiatives.
• Assist with hiring, training, and developing a high-performing team; coach and support associates, lead by example, and recognize individual and team achievements.
• Analyze sales trends, set goals, execute performance strategies, and communicate with the team to meet or exceed targets while maintaining a seamless shopping experience.
• Maintain knowledge of J.Jill products and provide personalized styling recommendations.
• Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards.
• Support the Store Manager in overall store success by taking ownership of assigned work and addressing challenges proactively.
• Adapt communication to different settings, organizational levels, and audiences.
• Perform additional responsibilities as assigned.

Benefits

• Competitive salary with eligibility for a retail incentive plan.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Medical, dental, and vision coverage for eligible full-time associates.
• Paid time off for eligible full-time associates.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed