03883 Assistant Store Manager

CosmoProf • Parker, CO

2d

About The Position

The Assistant Store Manager supports the Store Manager in hiring, developing, and leading store associates; delivering strong customer experiences; overseeing store operations; and maintaining brand standards. The role helps develop and execute strategies to achieve key performance indicators and financial targets through business analysis, action planning, communication, and accountability. The Assistant Store Manager is responsible for the Store Manager’s primary duties when the Store Manager is absent.

The position oversees brand execution, associate development, store operations, and safety and loss prevention. It supports the in-store selling model and omnichannel fulfillment, maintains merchandising and other brand standards, recruits and coaches associates, manages schedules and payroll hours, and ensures company processes and safety procedures are followed.

The role involves periods of standing and walking, recurring bending, crouching, stooping, stretching, and reaching, and lifting moderately heavy items such as shipment or record boxes. The employee may occasionally be required to work in other stores. The work environment is a retail store and may also include offices, meeting and training rooms, residences, or commercial vehicles.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead or support a team of associates to meet business objectives.
• Ability to communicate effectively with the team and management.
• Scheduling availability that meets the needs of the business.
• The role requires periods of standing and walking, recurring bending, crouching, stooping, stretching, or reaching, and recurring lifting of moderately heavy items such as shipment or record boxes.
• May be required to work in other stores from time to time.

Nice To Haves

• At least 3 years of retail sales or customer service experience preferred.
• At least 1 year of prior management experience preferred.
• Cosmetology license desirable but not required.

Responsibilities

• Supervise associates and support daily goals and activities that deliver a strong customer experience, maximize sales and key performance indicators, and build customer loyalty.
• Support in-store selling and omnichannel strategies; maintain brand standards for merchandising, planograms, marketing, back rooms, and dress code.
• Serve as a primary contact for resolving customer issues and concerns; analyze store trends and anticipate customer demands.
• Engage, train, develop, recruit, coach, and counsel associates; build a network of external candidates when hiring is needed.
• Hold the team accountable to company policies and expectations, resolve associate concerns, and share relevant company information.
• Maintain working relationships with Store Manager peers and communicate consistently and promptly with AM/DM.
• Foster diversity, inclusion, and belonging in the store environment.
• Execute company processes through training, management, analysis, and continuous improvement, including digital and omnichannel fulfillment processes such as SFS, SDD, and BOPIS.
• Support inventory management, including ordering and shipment processing; manage payroll hours and schedules according to business needs.
• Ensure store opening and closing procedures are performed correctly and follow through promptly and accurately on company directives, assignments, and projects.
• Maintain a safe store environment and ensure policies and procedures are followed and enforced.
• Protect company assets by ensuring inventory and cash-control procedures are followed, including procedures related to shrink, damages, and banking.
• Use available reporting, tools, and technology; ensure HAZMAT training and execution requirements are met.
• Perform the Store Manager’s primary duties when the Store Manager is not present.

Benefits

• Medical insurance with pharmacy benefits
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Six paid holidays
• Three to four floating holidays
• 80 to 160 hours of vacation annually, depending on years of service
• Life insurance
• Disability insurance
• Associate advocacy benefits
• Voluntary benefits, including accident insurance, identity theft protection, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED