Assistant Store Manager

Pet Station • Carson City, NV

3d

About The Position

The Assistant Store Manager (ASM) supports the Store Manager in leading daily store operations, driving sales performance, and delivering an exceptional customer experience. The role assists with team development, inventory management, and operational execution while ensuring compliance with company standards. The ASM serves as acting Store Manager in the Store Manager’s absence.

The position requires supporting store leadership and team performance, maintaining operational and merchandising standards, and ensuring proper care and safety of in-store animals. The ASM may act as Manager on Duty and escalate operational or staffing issues as needed.

Requirements

• 1–2 years of previous retail or leadership experience.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Customer-focused mindset.
• Passion for animals and pet care.
• Ability to support, coach, and develop team members while fostering accountability and teamwork.
• Strong organizational and time management skills to support daily operations.
• Ability to support labor management within scheduled hours and follow scheduling expectations.
• Ability to communicate clearly and professionally with team members, leadership, and customers.
• Ability to identify operational challenges and support effective solutions while seeking guidance when appropriate.
• Understanding of and adherence to company policies, procedures, and safety standards.
• Ability to respond effectively to changing business needs and support overall store performance.
• Ability to stand, walk, bend, and lift up to 50 pounds as needed.
• Frequent use of hands and arms.

Responsibilities

• Support the Store Manager in leading, coaching, and developing the store team.
• Drive sales performance and ensure excellent customer service standards.
• Assist with scheduling, labor management, and daily operations.
• Maintain inventory accuracy and merchandising standards.
• Ensure proper care and safety of in-store animals.
• Enforce company policies, procedures, and safety standards.
• Act as Manager on Duty in the absence of the Store Manager.
• Escalate operational or staffing issues as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed