Assistant Store Manager

Store Space Self Storage•Syracuse, NY

26d•Onsite

About The Position

Store Space Self Storage is seeking a driven, organized, customer-focused Assistant Store Manager to support operations at a self-storage facility in Syracuse, New York. The role involves sales, customer service, facility upkeep, cash handling, reporting, and compliance with company standards. The stated hourly pay range is $16.00–$19.00. The facility is open seven days a week from 9:00 a.m. to 5:30 p.m.; weekend shifts may be required.

Requirements

At least 2 years of customer service experience, such as retail sales, restaurant, front desk, or site management experience.
At least 1 year of customer-centered sales and collections experience, including cold calling.
Strong computer skills and the ability to learn new applications.
Valid driver's license and access to reliable transportation.
Valid car insurance with the applicant's name listed on the policy.
Ability to walk, sit, and stand for extended periods.
Ability to operate a point-of-sale system and typical office machines.

Responsibilities

Increase sales by converting opportunities to rentals and upselling.
Manage facility upkeep, including cleaning bathrooms, hallways, and the lobby.
Provide excellent customer service and respond to inquiries.
Handle cash, complete reporting, and make daily deposits.
Maintain company standards and adhere to policies.
Travel between multiple locations.

Benefits

Comprehensive medical, dental, vision, life, and disability benefits.
401(k) retirement plan with a generous company match.
Paid time off, holidays, sick leave, parental leave, and other protected leave.
Eight paid holidays, including birthdays, and three flexible holidays of the employee's choice.
Eligibility for monthly bonuses of up to $1,000.
Flexible spending account and health savings account plans; Store Space contributes $50 per month if enrolled.
Lifestyle Spending Account; Store Space contributes $40 per month.
Employee Assistance Program.
Access to voluntary benefits such as pet insurance, accident coverage, and critical illness coverage.
Training and development, internal promotion, and opportunities for growth throughout the U.S.