Assistant Store Manager

TJX•Tallahassee, FL

4d•Onsite

About The Position

The Assistant Store Manager supports HomeGoods store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps deliver positive customer experiences and “magical moments” in a fast-paced retail setting. Responsibilities span sales and expense management, merchandising, customer service, loss prevention, and the day-to-day operation of the store. The position is bonus and overtime eligible, with a stated starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

At least 2 years of retail leadership experience as an Assistant Store Manager or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills, including the ability to influence, provide effective feedback, and mentor others.
Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

Support store sales results, manage expenses, and oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Focus on minimizing shrink and damages.
Attract, recruit, train, and develop Associates.
Mentor and serve as a role model to foster a supportive environment and positive experiences for Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes.
Provide input on succession planning to address future needs.
Implement strategies to meet sales, expense, and customer service targets.
Coordinate loss prevention and operational programs.
Improve store layout and efficiency.