Assistant Store Manager
About The Position
Janie and Jack is seeking an Assistant Store Manager to help lead store operations and deliver exceptional business results. The role supports the General Manager with day-to-day management, sales and profit performance, team development, merchandising, and customer experience. The Assistant Store Manager is expected to provide direction, communication, and feedback; model strong customer focus; and foster a positive, inclusive, and productive work environment. The position also involves recruiting, training, coaching, and holding team members accountable, while adapting to changing business needs.
Requirements
- At least 18 years old.
- Ability to bend, open, lift, carry, and move merchandise and fixtures weighing up to 40 pounds as needed.
- Availability when needed, including nights, weekends, holidays, and peak business periods such as the holiday season.
- Demonstrated leadership experience meeting or exceeding sales and profit goals.
- Training skills to improve team members’ product knowledge and selling skills.
- Experience implementing merchandising strategies and changing visual sets.
- Acts with authenticity, sincerity, and transparency.
Nice To Haves
- 2–4 years of retail sales experience with management experience (preferred).
Responsibilities
- Support the General Manager in managing daily store operations and meeting KPIs.
- Partner with the General Manager to develop and execute store action plans, objectives, deliverables, and timelines.
- Model sales generation and exceptional customer focus; monitor and coach staff to improve selling opportunities and build customer relationships.
- Create and implement visual and merchandising strategies to increase sales, considering floor capacity and store layout.
- Use available tools and resources to enhance the customer experience.
- Generate ideas to evolve and grow the business while adapting to change and uncertainty.
- Motivate and inspire the team to achieve or exceed hourly, daily, and weekly goals through in-store and omnichannel selling.
- Build and maintain a positive, productive environment that supports diversity, inclusion, teamwork, creativity, and enthusiasm for the brand.
- Support the General Manager in building a dynamic team through networking and recruiting, and anticipate staffing needs based on business objectives.
- Be accountable for personal performance and hold others accountable.
- Identify and assess training needs, create tailored training plans, and implement training methods in partnership with the General Manager.
- Perform other duties as assigned.
Benefits
- Employee discount on merchandise.
- Competitive paid time off plan.
- 401(k) plan with company matching.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Employee Assistance Program, including financial and legal assistance, emotional work/life counseling, and health and wellness resources.
- Tuition reimbursement.
- Health and dependent care flexible spending accounts.
- Short- and long-term disability insurance.
- Commuter benefits.
- Pet benefits.
- Quarterly bonus program for eligible Sales Leads, Assistant Managers, General Managers, and District Managers.
- Fun work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
