Assistant Store Manager

Our Company•Madison, TN

About The Position

Rooms To Go is recruiting an Assistant Store Manager to help run a showroom and support customers in creating their living spaces. The position oversees daily showroom operations, including sales, customer service, and maintenance. A central focus is mentoring and training commissioned sales associates to improve customer experience and sales profitability. The Assistant Store Manager helps ensure customers are satisfied with their purchases and deliveries, develops a high-performing sales team, and supports individual and team goals. The role also involves maintaining an inviting showroom and positive staff morale, and participating in sales when possible to improve the customer experience and coach associates. This is a full-time opportunity with benefits. Starting salary is $60,000 per year, based on experience.

Requirements

  • Strong mentoring, coaching, and development skills, with the ability to motivate teams to achieve results.
  • Strong verbal and written communication skills.
  • Knowledge of computer programs such as Outlook, Word, and Excel.
  • Ability and willingness to work a flexible retail schedule that includes days, evenings, weekends, and holidays.
  • Desire to succeed in a sales-driven environment.
  • Applicants must be authorized to work in the U.S.

Nice To Haves

  • At least 2 years of retail sales management experience, preferably in the furniture industry and managing commissioned sales associates.
  • Fluency in both English and Spanish.

Responsibilities

  • Oversee daily showroom operations, including sales, customer service, and maintenance.
  • Mentor, train, and develop commissioned sales associates to improve the customer experience and sales profitability.
  • Ensure customers receive excellent service and are pleased with their purchases and deliveries.
  • Implement individual and team goals to help maximize the sales team's potential.
  • Coach sales consultants to set realistic monthly sales goals and create action plans, offering advice, support, and motivation.
  • Help maintain a clean, inviting, and well-presented showroom.
  • Participate in the sales process when possible to enhance customers' shopping experience and educate associates.
  • Help maintain positive staff morale.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts, including furniture
  • Company-paid life and disability insurance
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
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