Assistant Store Manager

The Salvation Army Central Territory • Zion, IL

4d • Onsite

About The Position

The Assistant Store Manager supports the Store Manager with day-to-day thrift store operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping. The role helps the Salvation Army thrift store fund Adult Rehabilitation Centers and provide affordable shopping options to the community. This is a full-time position based in Zion, with a stated schedule of 8:30 a.m.–4:00 p.m.; hours vary and include Saturdays. The role offers a benefits package and the opportunity to support The Salvation Army’s mission.

Requirements

• High school diploma or equivalent.
• Two years of retail experience.
• Valid driver’s license.
• Strong English communication skills.
• Basic computer proficiency, including POS systems.
• Ability to pass a pre-employment background check.
• Regular standing, walking, and manual dexterity.
• Ability to lift or move up to 50 pounds regularly and occasionally lift up to 100 pounds.
• Ability to climb, balance, stoop, kneel, or crouch as needed.
• Clear close and distance vision with the ability to adjust focus.
• Flexibility to work early and late shifts and most weekends.
• Availability for occasional travel to various locations for work or training.

Nice To Haves

• Thrift store experience is a plus.

Responsibilities

• Support staff training and supervision as assigned.
• Implement strategies to meet production and sales goals.
• Assist the Store Manager with store maintenance and appearance, including safety, security, cleanliness, and utilities.
• Ensure compliance with OSHA and Salvation Army safety and security policies.
• Work with the Store Manager to keep income and expenses within budgeted parameters.
• Protect resources through product-control procedures to prevent shrinkage.
• Implement customer development and retention plans.
• Help create an enjoyable shopping experience.
• Proactively improve The Salvation Army’s image among staff and the community.
• Support The Salvation Army’s mission statement.
• Assist with banking and record-keeping procedures.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with the Store Manager about all aspects of store operations.
• Handle other duties as assigned.

Benefits

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan with immediate eligibility
• Vacation days, with accrual beginning after the first month and eligibility after 90 days
• Paid sick days
• Paid holidays with immediate eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED