Assistant Store Manager

Safelite•Rosedale, VA

About The Position

The Assistant Store Manager provides leadership and direction to front-line associates to create a memorable customer experience. The role leads operations at an individual retail location, including associate assignments, cash management, inventory control, loss prevention, safety, and store appearance. The position offers competitive weekly pay and bonus opportunities, a benefits package valued at more than $10,000, paid training, tools and resources, and up to $5,250 annually in tuition reimbursement. Benefits mentioned include a 401(k) with company matching, medical coverage, paid time off, company holidays, and paid volunteer days.

Requirements

At least 1 year of supervisory, leadership, or key holder experience.
3–5 years of experience in retail or service center environments; automotive experience is preferred.
Valid state-issued driver's license.
Proficiency with Microsoft Office Suite, web applications, and general office equipment.
Comfort working outdoors in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Ability to lift and carry up to 35 pounds for short periods, work at elevated heights, and remain on one's feet for extended periods.

Nice To Haves

High school diploma, GED, or equivalent, or 3–5 years of leadership or supervisory experience (preferred).
Automotive experience.

Responsibilities

Motivate and lead associate activities to support high productivity and world-class customer service.
Provide appropriate cross-training to associates for operational stability.
Respond promptly to customer complaints and warranty issues, and process casualty losses and repair damages.
Manage work order assignments and route mobile jobs, ensuring procedures are followed, vehicles are loaded, and jobs are in transit in a timely manner.
Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms.
Monitor productivity, inventory, and cleanliness to ensure quality standards are met.
Ensure compliance with applicable OSHA requirements and other federal, state, and local regulations.
Perform other duties as assigned.