Assistant Store Manager

Columbia Sportswear•San Clemente, CA

About The Position

The Assistant Store Manager is a key member of the Store Leadership Team, assisting the Store Manager in ensuring effective store operations. The role executes strategies to improve customer service, drive store sales, and increase profitability. As a positive role model and leader, the Assistant Store Manager supports a collaborative team environment and helps deliver exceptional customer service.

Requirements

  • At least 5 years of experience in the position or specialization.
  • Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems.
  • Effective communication skills and ability to exchange ideas and information with the store leadership team, associates, and consumers.
  • Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
  • Ability to communicate clearly with others.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Provide leadership and direction to store staff, including supervisors and associates.
  • Execute and support plans to enhance employee productivity and performance.
  • Assist the Store Manager with interviewing, hiring, training, and coaching staff as necessary.
  • Provide day-to-day coaching and direction to help staff meet performance standards.
  • Maintain appropriate inventory levels through replenishment, organization, shrink control, and communication.
  • Assist the Store Manager in developing and implementing action plans addressing store sales, goals, safety, training, and personnel development.

Benefits

  • 401(k) plan with a generous company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Health savings account
  • Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services
  • Free, confidential 24/7/365 counseling through EAP+
  • Wellness benefits
  • Employee discounts
  • Time off program
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