About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. Responsibilities include merchandising execution, expense and inventory management, training and developing the store team, human resources support, and delivering outstanding customer service. The role is responsible for the quality and performance of retail staff and helps ensure compliance with company policies, operational requirements, safety practices, and business standards. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week does not exceed 40 hours. The employee may work in multiple stores within the assigned district, travel by car, plane, or train, and work extended hours during critical project phases. The role requires standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professional conduct in all situations.
  • Proficient analytical ability to gather and summarize data, prepare reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, and set priorities effectively in response to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.
  • Availability for a flexible schedule that may include days, nights, weekends, and holidays.

Responsibilities

  • Support the Store Manager in daily store operations and work toward maximum sales and profitability.
  • Promote the quality and performance of retail store staff and ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager with annual performance evaluations and provide feedback.
  • Assist with expense management and develop strategies to help stores perform within budget.
  • Help monitor and address issues related to store loss and inventory inconsistencies so shrink meets or exceeds company goals.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide a friendly environment for outstanding customer service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other assigned duties.
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