Assistant Store Manager

Curaleaf•Fort Pierce, FL

11d

About The Position

The Assistant Store Manager assists the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience, build brand loyalty, and achieve financial targets. The role serves as Manager on Duty when assigned and represents Curaleaf as a brand ambassador by providing customer service and educating guests about products. The Assistant Store Manager supports store operations, sales, staffing, cash handling, bookkeeping, and inventory management, and may travel to other locations for training or coverage. The position requires open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Requirements

At least 1 year of retail and/or customer service experience in a high-paced selling environment.
At least 1 year of retail supervisory experience.
Strong business acumen and understanding of financial targets and key performance indicators.
Fluency in reading, writing, and speaking English.
Willingness to work a flexible schedule, including extended days, evenings, weekends, holidays, and occasional overnights.
Previous experience working in a heavily regulated industry.
Strong leadership skills and ability to build and manage teams.
Strong salesmanship skills and experience driving revenue.
Strong attention to detail and experience in cash handling and POS operations.
Demonstrated desire for continued learning and ability to share information with broad audiences.
Ability to work independently, take initiative, and run the business in the Store Manager’s absence.
Ability to meet the physical requirements described, including regularly standing, walking, communicating, stooping, kneeling, crouching or crawling, using hands and fingers, reaching, and lifting up to 25 pounds; occasional climbing, balancing, and lifting up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and manage a high-stress, changing environment.

Nice To Haves

Previous experience in the cannabis industry.

Responsibilities

Communicate proactively with the Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
Model selling behaviors aligned with the brand culture to build loyal customer relationships and meet financial targets.
Monitor customer service provided by team members and give feedback and coaching.
Share customer service best practices to help deliver a distinctive guest experience.
Supervise store operations and team members, including opening and closing, shift changes, task delegation, and scheduling.
Supervise store money controls, including register counts, bank withdrawals, armored car pickups, safe deposits, and change orders.
Oversee bookkeeping, including ledgers, invoices, cash reports, and time records.
Analyze inventory trends and supervise inventory management, including ordering, stocking, and preventing out-of-stocks and overstock.
Maintain knowledge of computer and technology systems and software, including registers and LeafLogix.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks, including assisting team members as needed.
Travel to other locations for training or coverage as needed.
Perform other duties as assigned.