Assistant Store Manager

Carter's • Bluffton, SC

13d • Onsite

About The Position

The Assistant Store Manager serves as a welcoming first point of contact for families shopping at Carter’s. The role supports an inclusive store environment, helps customers understand product styles, features, and benefits, and assists the Store Manager in leading store operations and developing the team. The position combines customer engagement, workforce management, business analysis, merchandising, loss prevention, and employee coaching.

Requirements

• At least 1 year of retail or related management experience.
• High school diploma or GED.
• Effective, professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, including a minimum of two closing shifts per week.

Nice To Haves

• Positive, solutions-oriented mindset.

Responsibilities

• Execute workforce management to maintain a genuine customer focus on the sales floor.
• Welcome customers and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Assist the Store Manager with recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Help reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree through the Advance You Program, or English-as-a-second-language learning.
• Paid time off and holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development and career growth programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED