Assistant Store Manager (nomnom Sprague | Full-Time)

Par Pacific • Spokane Valley, WA

20d • Onsite

About The Position

The Assistant Store Manager supports daily operations at a nomnom convenience store, helping provide friendly customer service and a clean, safe, well-stocked shopping and fueling experience. The role supports the Store Manager in leading and developing employees, managing store activities and finances, maintaining facilities and equipment, and meeting customer and business needs. The position may involve assisting customers at gas pumps and in the store, handling cash and inventory, and completing required food and age-restricted product certifications within two weeks of employment. Additional responsibilities may be assigned based on business needs.

Requirements

• Must be at least 21 years of age.
• Must be legally authorized to work permanently in the United States for any employer without visa transfer or sponsorship.
• Ability to perform basic math accurately.
• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision, with corrective lenses acceptable.
• Ability to communicate information and ideas clearly and exchange accurate information.
• Ability to follow safety procedures, including responding to safety alarms and contacting 911 for emergencies.
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity for stocking, packaging, operating a POS system and gas pumps, handling payments, maintaining grounds, and housekeeping.
• Frequent squatting and kneeling to obtain or replenish items.
• Ability to push or pull up to 20 pounds of force, such as when using a hand truck.
• Frequent lifting of 20 pounds or less from floor to waist or overhead and carrying items a short distance; occasional lifting up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and place or remove signs.
• May be exposed to gas fumes and solvents, with occasional noise.

Nice To Haves

• High school diploma or GED.
• Experience in retail sales and cash handling.
• Previous supervisory experience.

Responsibilities

• Maintain a safe work environment for employees and customers, keep gas pumps, the lot, and store areas clean and free of debris, conduct monthly safety meetings and training with the Safety Team, report incidents promptly, and follow safety policies and processes.
• Train, develop, guide, and evaluate employees to support safe and effective store operations and superior customer service.
• Maintain professional and supportive relationships with employees and supervisors; provide feedback, recognition, and coaching; communicate expectations; and help prepare employees for promotion.
• As backup to the Store Manager, prepare and submit employee paperwork accurately and on time, address performance and policy issues, and carry out company policies.
• Provide prompt and courteous customer service, assist customers at the pumps and in the store, resolve complaints, and solicit customer feedback.
• Accurately process sales through the POS system and follow cash-handling and other payment procedures; safeguard cash, funds, and inventory during the shift.
• Assign tasks to keep the store clean, organized, and adequately stocked; maintain a welcoming store environment; promote programs and suggestive selling; and grow the Loyalty Rewards program.
• Build positive, professional relationships with customers, vendors, and contractors and promote a safe, positive public image in the community.
• Plan and manage store activities to maximize operating profit; monitor fuel sales, competitor pricing, merchandise and food movement, and competitor offerings to inform pricing and product strategies.
• Maintain store layouts and product displays according to schematics; execute store promotions and assist with network-wide advertising campaigns.
• Manage fuel, merchandise, and food inventory; control operating expenses and inventory loss; and prepare daily sales reports, invoices, and bank deposits accurately and on time.
• Safeguard and account for money received and disbursed; maintain site files, manuals, and other information; and receive merchandise using proper vendor check-in procedures.
• Obtain and maintain required food and age-restricted product certifications within two weeks of employment.
• Assist with the appearance and upkeep of paving, lighting, canopies, structures, facilities, dispensing equipment, and store equipment; report facility issues and ensure equipment is safe and sanitary.
• Ensure required signs and decals are posted.
• Work with the Store Manager to build and improve teamwork, assist with training new associates, and help staff and schedule labor to meet customer demand within budget.

Benefits

• Medical insurance with prescription coverage
• Dental insurance
• Vision insurance
• Voluntary critical illness insurance
• Accident insurance
• Life and AD&D insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• 401(k) plan
• Ability to purchase company stock at discounted prices
• 40 hours of vacation beginning the first day after the one-year anniversary, with additional vacation accruing bi-weekly based on years of service
• Seven paid holidays throughout the calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed