Assistant Store Manager

Genuine Parts Company • Wake Forest, NC

4d

About The Position

The Assistant Store Manager supports the Store Manager across all store functions while maintaining active customer-facing sales responsibilities. The role oversees store operations, including counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks. The Assistant Store Manager coaches team members, monitors progress, and steps in as needed to maintain standards, ensure coverage, and support store continuity. This position is intended as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs and keyholder duties, including opening and closing the store.

Requirements

• High school diploma or equivalent.
• Automotive aftermarket service industry or hobby/DIY experience, or willingness to learn about automotive products.
• Leadership experience.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Customer-centric approach toward external and internal customers.
• Ability to meet the role’s physical demands, including extended standing and walking, bending, stooping, reaching, and moving parts and equipment.

Nice To Haves

• Technical or trade school courses or degree completion.
• Background or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in parts stores, auctions, retail stores, auto body or collision operations, or management in fast food, restaurant, or convenience store settings.
• ASE certifications.
• NAPA Know How.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance.
• Sell to customers and build relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer service standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor core store metrics, including sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
• Provide leadership oversight, training, and performance management across store functions such as counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach the team, monitor outcomes, and assist as needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED