Assistant Store Manager

Genuine Parts Company • Louisville, KY

8d

About The Position

The Assistant Store Manager applies automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and support its position as the dominant parts supplier in the market. The role provides primary support to the Store Manager across store functions while retaining active, customer-facing sales responsibilities. It has oversight of store operations, including counter sales, inventory and receiving, delivery coordination, housekeeping, and other tasks. The Assistant Store Manager coaches team members, monitors progress, and assists with or performs tasks as needed to maintain standards, ensure coverage, and support continuity.

This position is designed as a developmental pathway to Store Manager. It may require overtime based on business needs and keyholder duties, including opening and closing the store.

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Customer-centric approach for both external and internal customers.
• Ability to stand and walk for extended periods; bend, stoop, reach, and use ladders or stools.
• Visual accuracy when identifying part numbers and sequences.
• Ability to multitask and maintain attention to detail in a fast-paced environment.

Nice To Haves

• Technical or trade school courses or degree completion.
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn automotive topics.
• Background or passion in automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in a parts store, auction, retail store, auto body/collision, or management of a fast-food, restaurant, or convenience-store business.
• ASE Certifications.
• NAPA Know How.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for direct reports and labor-planning financial impact.
• Sell actively and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks, including scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor store metrics such as sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
• Oversee, train, and manage performance for flexible execution of store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach, monitor outcomes, and assist as needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED