Assistant Store Manager, 34th Street

Sephora•New York, NY
•$79,300 - $97,200•Onsite

About The Position

Sephora is hiring an Assistant Store Manager to support store operations, lead and develop the team, and elevate the client experience. Working with the Store Manager, this role helps ensure smooth daily operations, drive sales and profitability, and maintain a high-performing, inclusive team in a fast-paced retail environment. The position is based on-site at 112 W 34th Street, New York, NY 10001, and requires availability for evenings, weekends, and holidays. The Assistant Store Manager recruits, hires, and onboards talent; coaches and mentors team members; conducts performance appraisals; resolves client concerns; and promotes loyalty and personalized client experiences. The role also maintains store presentation and compliance with company policies and brand guidelines, while optimizing inventory and staffing resources. The position requires lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $79,300–$97,200, with potential eligibility for bonuses. Sephora describes a range of benefits and career-development opportunities, subject to eligibility requirements and job classification.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments.
  • Experience driving results and elevating team performance through hands-on leadership.
  • Ability to recruit, inspire, and develop talent and foster a collaborative team environment.
  • Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
  • Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Availability to work evenings, weekends, and holidays.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

  • Collaborate with the Store Manager to support smooth daily operations, deliver exceptional client experiences, and drive sales and profitability.
  • Coach, inspire, and empower the team to meet performance goals while fostering growth, development, and accountability.
  • Attract, hire, and onboard talent to build a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, mentorship, and ongoing support.
  • Conduct performance appraisals and support team members’ career development and engagement.
  • Deliver outstanding client service, resolve concerns, and promote engagement through loyalty programs and personalized experiences.
  • Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

  • Medical, dental, and vision coverage
  • Disability and life insurance
  • 401(k) with 4% employer match
  • FSA and HSA programs
  • Student Debt Retirement plan, under which qualifying student loan payments can earn the Sephora 401(k) match
  • Vacation paid time off, sick paid time off, and protected leave
  • Training, tuition reimbursement, and leadership development
  • 30% discount on merchandise and services
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products
  • Free mental health and financial coaching resources through Modern Health and Financial Finesse, with 24/7 access
  • Volunteer and donation matching
  • Potential eligibility to earn bonuses
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