Assistant Store Manager - Merchant Square, Riverdale, GA

DTLR, Inc.•Riverdale, GA

10d

About The Position

The Assistant Store Manager assists the Store Manager in maintaining daily retail store operations and achieving maximum sales and profitability. The role supports merchandising execution, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The position is responsible for the quality and performance of store staff, compliance with company policies and business standards, and helping the store meet its operational and shrink goals. The role may require work across multiple stores in the assigned district and travel by car, plane, or train. The standard work week does not exceed 40 hours, and the schedule is flexible, including days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to support performance in accordance with the budget.
Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.