Assistant Store Manager

Saatva•Pittsburgh, PA

2d•$70,000 - $75,000•Onsite

About The Position

Saatva is seeking a dedicated Assistant Manager to support a Viewing Room retail location. The role helps deliver an immersive, elevated customer experience through sophisticated service and expert knowledge of Saatva mattresses and bedding. The Assistant Manager works with the Viewing Room Manager to achieve sales goals, support and develop the team, and help maintain a clean, safe, and organized store environment. Scheduling should align with the Manager’s days off to support team operations. The position is onsite and offers compensation of $70,000–$75,000 USD.

Requirements

At least 2 years of customer-facing experience, ideally with luxury products.
Excellent coaching and mentoring skills.
Strong communication abilities and a dynamic, articulate, approachable personality.
Passion for high-quality products and commitment to exceptional customer service.
Strong leadership skills, including the ability to lead by example and motivate a team.
Ability to adapt to changing priorities in a fast-paced, dynamic environment.
Availability to work a retail schedule, including weekends and sale holidays.

Nice To Haves

Preferred experience as an Assistant Store Manager or in a similar management role.

Responsibilities

Collaborate with the Viewing Room Manager to meet and exceed sales goals.
Foster a positive company culture through team building and mentorship.
Maintain an organized, multitasking-oriented approach to daily responsibilities.
Build strong rapport with customers and provide an exceptional, informed shopping experience.
Assist with management tasks to keep the team focused on delivering a first-class experience.
Use computer skills and related software to enhance productivity and efficiency.
Maintain a clean, safe, and healthy work environment that reflects the company’s commitment to quality.
Align scheduling with the Manager’s days off to optimize team operations and efficiency.