Assistant Store Manager

Staples Canada • Bridgehampton, NY

4d

About The Position

The Assistant Store Manager drives store sales, services, and customer engagement while ensuring the store is ready for business. The role builds customer relationships and loyalty by helping the team provide total solutions that meet customer needs and grow the business. The Assistant Store Manager guides the team in creating a positive, inclusive, and collaborative environment that helps customers achieve their goals.

This position provides leadership in community engagement, customer service, sales, and team development. It shares responsibility for total store operations and cost control, and serves as Floor Leader. The Assistant Store Manager works in partnership with the General Manager on operational tasks and helps champion company initiatives while adapting to changing priorities and responsibilities.

Requirements

• At least 2 years of experience managing a sales team in retail or services.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Ability to engage and speak with customers and understand their needs.
• Strong communication, organization, planning, and adaptability to changing business priorities.
• Ability to review results against business goals and strategies and deliver plans for growth and improvement.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

• Experience using financial metrics to track sales progress and drive profitable sales and margins.
• Ability to network and engage with the community.

Responsibilities

• Ensure the store culture reflects Staples values and its commitment to the community.
• Develop a high-performing team focused on exceptional store experiences, consultative selling, conversions, and total solutions for customers.
• Develop team members through coaching, training, and role playing.
• Attain sales and services goals, profit margin goals, and store-operations execution goals.
• Establish a business cadence for sales readiness.
• Provide daily direction on merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the General Manager.
• Share responsibility for total store operations and cost control, and act as Floor Leader.
• Champion company initiatives and adapt to changes in priorities and responsibilities.
• Build customer relationships that promote loyalty and help customers meet their needs.

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay
• Bonus plan eligibility
• 401(k) with company match
• Full medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• Additional benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed