Assistant Store Manager - Southgate, Augusta, GA

DTLR, Inc.•Augusta, GA

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations and supporting maximum sales and profitability. The role includes merchandising execution, expense and inventory management, team training and development, human resources support, and providing outstanding customer service. The position has a standard work week of up to 40 hours and requires a flexible schedule that may include days, nights, weekends, and holidays. The employee may work in multiple stores in the assigned district and must be willing to travel.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies so the store meets or exceeds company shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.