Assistant Store Manager
About The Position
The Assistant Store Manager (ASM) supports the Store Manager and contributes to the store’s success by immersing themselves in Pandora’s brand, culture, and products. The role combines time on the sales floor engaging with customers and working alongside the team with responsibility for supporting sales, customer experience, team performance, and store operations. The ASM helps deliver exceptional shopping experiences, develop brand loyalty, meet sales targets, and maintain Pandora’s merchandising and operational standards. Applicants must complete an assessment emailed after submitting an application.
Requirements
- At least 2 years of experience in a high-performance selling environment.
- Strong written and verbal communication skills and the ability to connect with people at all levels of the organization.
- Business acumen and analytical thinking that support positive results.
- Strong time-management skills, including setting and adjusting priorities and delegating tasks.
- Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
- At least 18 years old and able to provide proof of identity and eligibility to work.
- Flexible availability that includes nights, weekends, and holidays.
- Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.
Responsibilities
- Support the Store Manager in delivering store success.
- Spend time on the sales floor engaging with customers and working alongside the team to drive sales.
- Represent Pandora’s brand, culture, and products as a brand ambassador.
- Work toward individual and store sales goals by building genuine connections with customers.
- Meet commercial targets and key performance indicator (KPI) expectations.
- Deliver excellent customer experiences through product knowledge and by building brand loyalty.
- Coach and inspire the sales team, promote accountability, and provide real-time feedback and guidance toward KPI goals.
- Engage customers authentically and build lasting relationships beyond transactions.
- Build a network and support seasonal and core hiring, including Sales Associates and Sales Leads.
- Uphold merchandising and retail operational standards.
- Perform other duties as assigned.
Benefits
- Base compensation plus bonus
- 401(k) plan
- Medical, dental, and vision benefits
- Short- and long-term disability coverage
- Basic life and AD&D insurance
- Anniversary gift cards
- Product discounts
- Learning and development programs
- Continuous feedback
- LinkedIn Learning
- Tuition reimbursement
- Paid time off, including vacation, personal, sick, birthday, and celebration days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
